Privacy policy
This policy explains what personal data wrist.coach collects on this website and in the app, why we collect it and what choices you have. We keep it short and plain on purpose.
1. Who we are
wrist.coach (“we”, “us”) lets a personal trainer see a client’s live heart rate and related watch data on the trainer’s phone. We decide how the data described below is used. Contact: contact@wrist.coach.
2. What we collect
Depending on how you use wrist.coach, we collect:
- Beta application: your name, email, Instagram or TikTok handle, country and city, how you coach, number of active clients and the watches your clients use.
- Campaign data: the language of the page and, if the link you followed contains them, UTM tags and a referral code. They are kept in your browser’s session storage while the tab is open and are sent together with your application.
- In the app (during and after the beta): a coach’s account details, the clients a coach pairs with, and the data a client’s watch shares during a session, such as heart rate, heart-rate zones, steps and, where the watch provides them, stress, breathing, Body Battery and similar readings, plus workout history and notes the coach adds.
3. Why we use it
We use personal data to review beta applications and contact you about the beta (your consent, and steps you ask us to take before using the service); to provide the service you or your coach ask for (performance of a contract); and to understand which channels and watches matter and keep the service secure (our legitimate interest in running and improving it). Where we rely on consent, you can withdraw it at any time.
4. Clients and their data
Pairing with a coach is confirmed on the client’s own watch. A client chooses what to share and can stop sharing at any time. A coach may only pair with clients who have agreed.
wrist.coach is for training and wellness use. It is not a medical device and does not diagnose or monitor medical conditions.
5. Who sees your data
Only the wrist.coach team and the service providers that help us run the website and the app: website hosting and content delivery (GitHub Pages and Cloudflare), servers and databases for the app and the application form, and email delivery. They may process data only on our instructions.
We do not sell personal data and we do not use it for advertising.
6. International transfers
Some of our providers are located outside your country, including outside the EU, the EEA and Ukraine. Where the law requires it, we rely on appropriate safeguards for such transfers.
7. How long we keep it
We keep application data only as long as we need it to run the beta and to contact you, and then delete or anonymise it. Account and session data is kept while the account is active, and you can ask us to delete it sooner. We may keep minimal records where the law requires it.
8. Cookies and browser storage
This website does not use advertising or analytics cookies. It keeps campaign tags in session storage, which is cleared when you close the tab. Our hosting and security provider may set technical cookies or process requests that are needed to deliver and protect the site.
9. Your rights
Depending on where you live (for example under the GDPR), you can ask us to give you access to your data, correct it, delete it or hand it over in a portable format, restrict or object to some uses, and withdraw your consent. Write to contact@wrist.coach and we will reply as soon as we can.
You also have the right to complain to your local data-protection authority.
10. Children
The website and the application form are for adults. A coach must not pair with a minor without the consent of the minor’s parent or guardian.
11. Changes
When something changes we update this page and the date above. If the change is significant, we will tell beta applicants by email.
12. Contact
Questions about your data: contact@wrist.coach.